Legal
Website terms
These terms cover latticeddi.com only. Use of Lattice DDI software is governed by the EULA. Using the site is acceptance of these terms.
Last updated 20 August 2026. Operator: Lattice Software (“Lattice”). Lattice may assign these terms to a successor entity, including a limited liability company formed to operate this business, without notice.
1. The site is not the product
latticeddi.com is a marketing and account surface. DHCP, DNS, and IPAM run on hosts you control. Nothing on the site is a professional engineering opinion, a bid, or a commitment to sell. Descriptions of features, prices, and availability may change or be withdrawn at any time, including while the site is marked as not generally available.
2. No offer until we accept
List prices and “request quote” forms are invitations to deal, not offers. No contract to sell software exists until Lattice issues a signed entitlement or accepts an order in writing. Payment processing by a third party does not waive this. Community signup, when enabled, still binds you to the EULA.
3. Accounts
If accounts are enabled, you must use an accurate work email. You are responsible for credentials and for everyone who uses them. We may refuse, suspend, or delete accounts, entitlements, or downloads at our discretion, including for abuse, chargebacks, misrepresentation, or legal risk. We are not required to store or return your data except as the privacy policy or non-waivable law requires.
4. Acceptable use
You will not: attack or overload the site; scrape authenticated endpoints; probe except under coordinated disclosure to [email protected]; circumvent access controls; or use the site for unlawful content. We may log access and share logs with law enforcement or our processors when we believe it is appropriate.
5. Content and IP
The site, marks, docs, and software are Lattice’s or its licensors’. You receive no license except the limited right to browse the public pages and, if you have an account, to use the portal as provided. You grant Lattice a worldwide, royalty-free license to use materials you submit (tickets, quotes, forms) to operate and improve the business and to defend claims.
6. Disclaimer
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” LATTICE DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SITE WILL BE AVAILABLE, ACCURATE, OR SECURE.
7. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LATTICE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING FROM THE SITE. TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED THE GREATER OF FEES YOU PAID TO LATTICE FOR SITE-ONLY SERVICES IN THE PRIOR TWELVE MONTHS OR US$100. SOFTWARE CLAIMS ARE GOVERNED BY THE EULA, NOT THIS CAP STACKING ON TOP OF IT.
8. Indemnity
You will indemnify Lattice against claims arising from your use of the site, your submissions, or your breach of these terms.
9. Changes
We may change the site and these terms at any time. Continued use after a change is acceptance. The “last updated” date is notice enough. We have no duty to keep historical pages available.
10. Law
Laws of the State of Missouri, excluding conflicts rules. Exclusive venue: the state or federal courts located in the State of Missouri. Jury trial and class actions waived to the extent the law allows. You may only bring individual claims.